| *WARRANTY POLICIES ON NEW EQUIPMENT STAND AS THIS: Standard Limited Warranty Valued Customer, Your new system comes standard with a one-year labor warranty and a five-year manufacturer parts warranty. Your thermostat comes standard with a one-year labor warranty and a one-year manufacturer parts warranty. Compressor warranties vary from: five, seven, or ten years and Heat Exchanger warranties are: ten years, twenty five years, and lifetime as long as you own your home. Compressor’s and heat exchanger's come with a range of separate coverage. A1 American Heating & Air Conditioning will honor our Ductwork installations with a lifetime warranty as long as you own your home. Extended warranties are available in 5 or 10 years so you don’t have to worry about a thing. Parts, labor, and sales tax will all be covered in extended warranty programs. Please be aware that poor maintenance issues will void any and all warranties. Clogged coils are a 100% poor maintenance issue and will void any warranty that you may have. Like any major investment, such as an automobile, your new heating and/or air conditioning system does require preventative maintenance. Routine preventative maintenance is required to remain in compliance with the standard limited warranty provided with your equipment purchase. Your standard limited warranty does not cover routine preventative maintenance, but covers component failures or other repairs not associated with routine preventative maintenance. Your standard limited warranty covers any and all parts within your Heating and/or Air Conditioning system against manufacturer defects. Any misuse, vandalism, acts of nature, or poor maintenance will not be covered. Below is a quick reference on how to understand efficiency standards: · SEER - Stands for Seasonal Energy Efficiency Rating (SEER) and applies to central air conditioners and heat pumps. The new minimum set on January 23, 2006 by the Department of Energy (DOE) is now 13 SEER. The higher the SEER means the more cost effective the system will be when in use. · AFUE – Stands for Annual Fuel Utilization Efficiency (AFUE) and applies to heating products. The minimum set by the Department of Energy (DOE) is 78% AFUE. The higher the AFUE means the more cost effective the system will be when in use. · HSPF - Stands for Heating Seasonal Performance Factor (HSPF) and measures heat pump efficiency. The new minimum set on January 23, 2006 by the Department of Energy (DOE) is now 8 HSPF. The higher the HSPF means the more cost effective the system will be when in use. Department of Energy Measurements and Standards In 1992, the Department of Energy set up a system to measure efficiency and established efficiency standards for the heating and cooling industry. Your prior to 1992, unit can be inefficient and wasting your energy dollars. Remember, no product can be 100% energy efficient. Actual savings on a new system depend on several variables: the weather in your area, utility costs, the insulation and windows of your home, the installation of your existing system / ductwork, and your personal comfort preferences. Generally, if you live in a hot climate, you may benefit from a higher SEER cooling unit. If the cold outlasts the warm weather and you have above average fuel costs, you may need a higher AFUE furnace. 5-Year Extended Warranty Program Valued Customer, Purchase your extended warranty program for up to 30 days from the time of your new installation. Your 5-year extended warranty covers all parts and labor within your Heating and/or Air Conditioning system for a period of 5-years from date of installation. This extended warranty works together with the manufactures warranty so you will never need to hassle with manufacture set backs. In today's market, heating and air conditioning repair labor can be extremely expensive and labor or warranty processing fees are not covered under the manufactures limited warranty. A1 American Heating & Air Conditioning is one of the only companies to offer In- House extended warranty programs. We know that when we install your new heating and/or air conditioning system, only the highest quality equipment, materials, and workmanship will be used. This allows us to offer extended warranty programs such as this. You own one of the highest quality heating and/or air conditioning systems available. This program completes your new system installation, as A1 American Heating & Air Conditioning will replace any component that may fail during the first ten years at no charge to you. This provides you with five years peace of mind, and protects you from any unexpected costs on your heating and/or air conditioning system. This warranty extension will cover everything, even the sales tax! If you sell your home the extended warranty program can be transferred from one homeowner to another if you have had bi-annual routine preventative maintenance performed by a qualified service company since your installation. No transfer fees or charges will apply. That's an additional plus if you're selling your home. In order to keep your warranty valid, you are required to provide: · Proof of bi-annual maintenance service by a qualified service technician · Receipts of the warranty and system purchasing · The serial number and model number of your unit to submit any warranty claims *For assistance with claims, just call A1 American Heating & Air Conditioning What does A1 American’s extended warranty program not cover? · Any routine preventive maintenance · Clogged / dirty coils / condensates (as a result of maintenance neglect) · Vandalism, misuse, abuse or neglect · Consequential damages caused by rust, oxidation, corrosion, water freezing, fire or other acts of nature · Any cosmetics such as: paint and cabinet parts, knobs, buttons, etc. · Any repairs to fuel storage tanks, key valves, filters, duct work, registers, grills, clocks, wall-mounted thermostats, humidifiers, dehumidifiers, external wiring, piping, venting, electronic thermostats, fuses, breaker trips, or other accessories that are not standard parts of the original installed equipment Any service call charge that does not result in a warranty repair. 10-Year Extended Warranty Program Valued Customer, Purchase your extended warranty program for up to 30 days from the time of your new installation. Your 10-year extended warranty covers all parts and labor within your Heating and/or Air Conditioning system for a period of 10-years from date of installation. This extended warranty works together with the manufactures warranty so you will never need to hassle with manufacture set backs. In today's market, heating and air conditioning repair labor can be extremely expensive and labor or warranty processing fees are not covered under the manufactures limited warranty. A1 American Heating & Air Conditioning is one of the only companies to offer In- House extended warranty programs. We know that when we install your new heating and/or air conditioning system, only the highest quality equipment, materials, and workmanship will be used. This allows us to offer extended warranty programs such as this. You own one of the highest quality heating and/or air conditioning systems available. This program completes your new system installation, as A1 American Heating & Air Conditioning will replace any component that may fail during the first ten years at no charge to you. This provides you with ten years peace of mind, and protects you from any unexpected costs on your heating and/or air conditioning system. This warranty extension will cover everything, even the sales tax! If you sell your home the extended warranty program can be transferred from one homeowner to another if you have had bi-annual routine preventative maintenance performed by a qualified service company since your installation. No transfer fees or charges will apply. That's an additional plus if you're selling your home. In order to keep your warranty valid, you are required to provide: · Proof of bi-annual maintenance service by a qualified service technician · Receipts of the warranty and system purchasing · The serial number and model number of your unit to submit any warranty claims For assistance with claims, just call A1 American Heating & Air Conditioning What does A1 American’s extended warranty program not cover? · Any routine preventive maintenance · Clogged / dirty coils / condensates (as a result of maintenance neglect) · Vandalism, misuse, abuse or neglect · Consequential damages caused by rust, oxidation, corrosion, water freezing, fire or other acts of nature · Any cosmetics such as: paint and cabinet parts, knobs, buttons, etc. · Any repairs to fuel storage tanks, key valves, filters, duct work, registers, grills, clocks, wall-mounted thermostats, humidifiers, dehumidifiers, external wiring, piping, venting, electronic thermostats, fuses, breaker trips, or other accessories that are not standard parts of the original installed equipment Any service call charge that does not result in a warranty repair. |
| YOU MAY REACH A1 AMERICAN HEATING AND AIR CONDITIONING OR FOR QUESTIONS PLEASE CALL (661) 729-8503 OR Email: info@a1americanhvac.com |
